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BATH BABIES AND CALM CONNECTIONS

PRIVACY POLICY

Effective date: Monday 23rd June 2025
This Privacy Policy explains how Bath Babies and Calm Connections collects, uses, and protects
your personal information when you book a class, contact me, or use my services.

1. WHAT INFORMATION I COLLECT

When you contact or book with me, I may collect the following:

  • Name and contact details (email, phone number)

  • Baby’s name and date of birth

  • Emergency contact details

  • Relevant medical or health information (if voluntarily provided for session safety)

  • Payment and booking details

  • Social media handles (if you follow or message via Instagram/Facebook)


2. HOW I USE YOUR INFORMATION

Your information is used solely for:

  • Managing bookings and providing services safely

  • Communication about your sessions (e.g., class updates, reminders)

  • Sharing relevant class resources (with your consent)

  • Internal record keeping

  • Occasionally, with your permission, for feedback requests or promotions


3. HOW YOUR DATA IS STORED
Your data is stored securely:

  • Electronic information is password-protected.

  • Any paper forms are securely stored and shredded when no longer needed.

  • I do not share or sell your data to third parties.


4. MARKETING
You will only receive marketing emails (such as upcoming classes or updates) if you have opted in.
You can unsubscribe at any time by clicking the link in the email or contacting me directly.

5. YOUR RIGHTS
You have the right to:

  • Access the personal data I hold about you

  • Correct or update your details

  • Request that your data be deleted

  • Withdraw consent for marketing communications

To exercise these rights, contact me at nataliegurluk@gmail.com.

6. COOKIES & WEBSITE

If you use the Calm With Natalie website, please be aware it may collect limited data via cookies for analytics and performance. You can adjust your browser settings to manage cookies.

7. CONTACT
If you have any questions about this policy or your data:
Natalie Gurluk
Email: nataliegurluk@gmail.com
Phone: 07930 952895

CALM WITH NATALIE

TERMS & CONDITIONS

1. BOOKING AND PAYMENT

  • Full payment is required at the time of booking to secure your place.

  • The 5-week course is non-refundable and non-transferable once the course has started.


2. CANCELLATIONS:

  • If you need to cancel before the course begins, please notify us at least 7 days in advance for a partial refund (minus a £5 admin fee).

  • Missed sessions due to illness or other commitments cannot be refunded but we will always try to offer a catch-up if space allows.


3. HEALTHY AND SAFETY:

  • Parents/carers are responsible for the safety and supervision of their baby at all times.

  • If your baby is unwell, please stay home to protect the health of others.

  • All water used is checked for temperature and hygiene prior to use, but please notify us of any skin sensitivities or allergies.


4. PHOTOGRAPHY:

  • We may occasionally take photographs for promotional use. Consent will always be requested first.


5. COURSE REQUIREMENTS:

  • Suitable for babies aged 6 weeks to pre-walking.

  • Please bring a towel, change mat, spare clothes, and any feeding essentials.


6. PRIVATE SESSIONS:

  • 1:1 and small group sessions are available on request. Please contact us to enquire.

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